Business practices have changed 在 the coronavirus pandemic. What was normal last year may pose health risks now. What should you do if someone involved in your transaction does not follow the recommended protocol?

在你相遇之前，了解推荐的指导方针.

Communicating with clients or associated business professionals beforehand can help set expectations for the appointment and establish how to meet everyone’s needs under current conditions. Go over the guidelines and agree on protocol for any in-person business. 讨论虚拟选项和替代方案.

当你遇见注意安全. 注意保持社交距离. If someone is not following guidelines, ask that person to follow the recommended steps. If at any point you feel unsafe, cancel the meeting and reschedule. You can also make different arrangements that do not require physical interaction.

见面之后, consider your options if you felt your safety was put at risk.

  • If the offending party is another REALTOR®, you can contact that member’s brokerage. 德州2021十大正规彩票app经纪人® offers an ombudsman program to help resolve disputes. You can file an ethics complaint if these strategies don’t work.
  • 如果违规方是客户, consider terminating your representation agreement with the client if you cannot come to an agreement about what happened and how to move forward. Make sure to treat all parties fairly and apply the same standards uniformly so you do not violate fair housing laws.
  • If the offending party is another professional, you can contact that person’s supervisor. 如果这不起作用, another avenue may be submitting a complaint with their professional organization or licensing body. You could also choose to not do business with them in the future.

采取谨慎的行动之前, 在, and after interactions can help you protect yourself and your family, while also ensuring the health and safety of your clients, 客户, 和德州同胞们.